Norwegian version of this page

IT Help – your single point of contact for all IT user support at UiO

IT Help is the single point of contact for all IT support at UiO. All students and employees may contact us if they have questions or problems with IT services at UiO, regardless of faculty or unit.

Opening Hours

 

Hjelp-ikon

Telephone:
Weekdays: 08:30–17:00
Saturday: 10:00–15:00
Email:
Monday - Friday: 07:00–20:00
Saturdays: 10:00–15:00
Chat:
Weekdays: 09:00–16:00

 
  • At certain hours there may be many people calling, making waiting times longer. We therefore recommend that you start a chat or send us an email if you require help.
  • It is possible to make an apointment with one of our operators, meeting 3rd floor Kristen Nygaards hus (Gaustadalleen 23A) with apointment. The apointment vill be booked in accordance with one of our operators.
  • We now offer Zoom sessions if you have IT problems not easily solved by other means. Read more about booking a session here.

What we can help with

If you are unsure where to inquire regarding IT problems or questions, you may contact us. If we are not the correct point of contact, we will send it to the correct place.

Courses

No planned courses

Please note that there are also courses in Norwegian.

Operating messages

If there are or have recently been problems with an IT service, you can read about it here. (Norwegian only)