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Reset Two-Factor Authentication

If your two-factor authentication is not working or you experience other issues with it, you can reset and set it up again. 

How to Reset Your Two-Factor Authentication:

  1. Go to password.uio.no
  2. Click on Two-factor authentication

Screenshot of the link to two-factor authentication in Password Services

  1. Below Reset two-factor authentication, click on Log in with ID-porten

Screenshot of the Log in via ID-porten button

  1. Authenticate via BankID, Buypass ID or Commfides
  2. Click on your account to reset two-factor authentication

Screenshot of the button to select your user account for resetting

 

Note! If you cannot authenticate with BankID, Buypass ID or Commfides, please contact support (see below).

Set Up Two-Factor Authentication 

After resetting your two-factor authentication, you can set it up again. Follow this guide for set up with Microsoft Authenticator.


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Opening hours are weekdays from 08:30 to 17:00 and Saturdays from 10:00 to 15:00.

Phone number: 22 84 00 04

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Your request can be sent to it-support@uio.no.

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Published Sep. 17, 2022 3:13 PM - Last modified Sep. 5, 2024 2:43 PM